News & Events

August 10

All change

With the latest introduction of the Qualification Credit Framework QCF, new academic year and the launch of Astute Minds apprenticeships programs it would all seem hectic and crazy at Astute Minds. However due to careful planning over a year ago, Astute Minds are ready to offer the new suite of qualifications to ensure there is a seamless transition for its many companies and learners.

It is also now able to offer apprenticeships programs for 16 to 24 years in a number of subject areas, so if you would like to take that first step on the career ladder contact us to arrange an informal appointment to discuss your career aspirations.

July 10

World Cup Fever

With the World Cup well and truly underway Astute Minds has offered all staff the opportunity to watch their favourite team and then make up the lost time. This is all part of the Health and Wellbeing agenda that has been introduced and has so far resulted in zero absence and increased morale amongst team members. The consultancy team at Astute Minds whilst undertaking performance management, training needs and mystery shopper analysis have been discussing this with our current employers who have followed suit and seen a great response within their businesses.

Why not discuss your business plans, performance management, and improvement strategies with the consultancy team at Astute Minds; you never know we might just make the difference.

June 10

Safeguarding – Improving trust and offering reassurance when it matters.

A thorough overhaul of how we support our customers and staff has occurred and with it how we manage and address serious concerns that may be bought to our attention for both staff and customers, who may have suffered some form of abuse. We have now developed an Information, Advice and Guidance service that provides a seamless, worry free, support service for those at risk.

Feedback – It also important to listen!

With our Matrix review under way, we have taken the opportunity to update our feedback mechanisms. To that end we have a new, more reliable, and confidential service for our customers. Results from our first review should be due in July 2010, but if you wish to take part simply call us and we can provide you with a free questionnaire.

Reaching Out – To become a more inclusive and effective service!

With the development of our recruitment services, managed by Kelly.H, we have also challenged our approach to seeking customers. We have continued to work alongside our contracted partners, but are now drawing our business from the local area. With our commercial arm, we have enhanced links with the local media, calling upon councils and newspaper publications to inform others of our products and services.

May 10

Vision Club - It's good to talk!

Staff at Astute Minds took part in the first “Vision Club” meeting of 2010. Darren Shanley, the company director, said “This new and innovative way of communicating within Astute Minds will allow staff to focus on providing solutions to both customer and staff concerns”. On the back of this a “Client Focus Group” meeting will be introduced later in the year.

Staff Development – Providing a better service to everyone!

Jake Milton has become our first apprentice to be working within Astute Minds, we of course wish him well, and look forward to him developing his skills, and growing with the Business.

Ruth Shanley and Barrington Black, became our first fully qualified IAG (Information, Advice and Guidance) practitioners. They will now be able to provide a full service to all our customers and staff.